Manufacturing

Manufacturers of wide variety of equipment can use IOT to derive significant benefits. As it stands today, manufacturers have not visibility into use of equipment when it leaves their premises. After sale service contracts are typically reactive and often non profitable. At customer site performance of equipment is uncertain and poses substantial downtime risks. Further, there is little information on equipment / machine operations in the field, which could provide input for future enhancement of products.

Equipment manufacturers can leverage Pacific Controls’ IOT services to carry out remote monitoring and management of equipment, which will help them better serve their customers, introduce new revenues lines, and improve life and performance of equipment – ultimately enhancing customer satisfaction.

Pacific Controls partners with manufacturers to enable them to remotely monitor and manage their equipment deployed in the field and derive the following benefits

• Minimize downtime for their customers
• Enable proactive and predictive maintenance, thereby ensuring high performance at all times
• Reduce cost of service management and meantime to repair through Remote fault detection and diagnosis
• Reduce meantime between equipment failure enhancing customer satisfaction
• Reduce mean time to respond to any anomalies through remote proactive monitoring
• Increase revenue potential by offering premium services
• Capture business intelligence on equipment use, for future R & D and product enhancements.