Managed Services for Health Care Equipment

In Healthcare, asset availability saves lives. High-value equipment, such as MRI scanners, is often used continuously and to the point where it may become faulty. Breakdowns result in costly repairs and rescheduling of appointments, as well as delays to treatment. Heart and breathing monitors must operate reliably or patients may be put at risk. Faults in laboratory equipment such as blood analyzers, X-ray or MRI scanners can lead to unnecessary treatment for patients or missed diagnoses. It is imperative, therefore, that life-critical equipment must be maintained to the highest standards at all times and that any signs of a fault developing are diagnosed and attended to quickly. Linking such medical devices to Pacific Controls remote monitoring and managed service will assure that these types of equipment are serviced properly and are always ready for use when needed. Replenishment of consumables that are critical to patient care can be automated by real-time data, whether in hospitals or in emergency services vehicles. Real-time asset and inventory levels can be shared securely with product and service vendors to eliminate excess purchasing.

Pacific Controls’ Managed Service can easily be connected to health monitoring equipment and used to optimize operations. The service lowers operating costs, minimizes equipment downtime, improves equipment performance and reduces unnecessary service calls and decommissioning.

Key Benefits

Suppliers of Equipment:

  • Suppliers of equipment can offer premium after market service to their customers by connect their equipment to the Galaxy 2021 platform to identify performance anomalies in real time
  • Alarm generating systems such as nurse call buttons can generate alerts automatically if there are too much false activations or if the system has stopped working.
  • Minimizes onsite service calls through remote fault detection and diagnostics, as facilitated by Galaxy 2021 and Gbots.
  • Increase profitability of aftermarket service operations
  • The ability to capture data, gained through Pacific Controls managed service, also provides invaluable business analytics from the field.

Healthcare Providers:

  • 24 X 7 monitoring can ensure that equipment is performing, as intended
  • Reduces downtime, through proactive monitoring and predictive maintenance
  • Facilitate most optimal use of equipment
  • Reduce operations and maintenance costs through proactive monitoring

Please contact for more information