Managed Services

Pacific Controls ICT enabled managed services for business process integration can control and monitor digital processes of any kind. The system transfers data from any proprietary format to the IP network and is interoperable with any data source. The services can manage enormous volumes of data and extract information intelligently to match the needs of suppliers and end users. Pacific Controls experts, based at its Global Command Control Center (GCCC), will monitor the reports and alarms generated and ensure that appropriate action is taken, both immediately, to deal with urgent issues, and to analyse performance and make recommendations for the future.

These services can be used for infrastructure management, energy optimisation and to enhance the productivity of operations and maintenance for a wide variety of equipment. Data becomes visible, transparent and verifiable. This means decision makers and managers have the vital information they require at their fingertips and at the right level of detail.

Advantages of Pacific Controls Managed Services

The Managed Services for Critical Assets Monitoring have a number of advantages for suppliers who want to link their products to the Internet of Things:

• It is a cost effective and care-free solution. There is no need to purchase and install a control room server or operator workstations, or to hire maintenance staff
• It uses existing global GSM and Internet communications so there are no network investment costs
• Configuration, upgrades and application programming can be done remotely. There is no need for expensive site maintenance visits, for example when adding new devices
• Flexible design makes this a long term solution, it is based on mainstream technologies with an architecture that is easy to expand and to integrate with new technologies
• The interface is easy to use, with screens customised for different types of user
• It provides early warning of possible failures or abnormal situations by using powerful tools to analyse and predict the behaviour of remote devices
• It becomes easy to share knowhow between authorized user groups with different user levels and to ensure that management is kept informed about what is happening
• Repair teams are alerted and mobilised automatically by critical alarms which are sent to their mobile phone or email. Work orders are generated automatically

Many Sectors can benefit from Pacific Controls ICT Enabled Managed Services for Business Process Integration

The extensive and flexible applications on the galaxy platform of platforms bring benefits for sectors ranging from data centers to earth moving equipment. Cost-effective access to real-time monitoring and control can be used to strengthen customer relationships, deliver innovative services, and provide new direction to research and development (R&D). By delivering unprecedented visibility of product performance, Pacific Controls ICT Enabled Managed Services for Business Process Integration will transform supply chains and revolutionise the world of business.