Hosted CRM - Microsoft Dynamics CRM

Hosted CRM - Microsoft Dynamics CRM

Microsoft Dynamics CRM is a fast, flexible and affordable CRM solution with a familiar user experience that promotes easy learning and use. The solution redefines customer relationship management with a fast, flexible, and affordable solution for driving consistent and measurable improvements in all of your customer business processes using tools and technology like Microsoft Office and Outlook that you already know and use.

Microsoft Dynamics® CRM, hosted by PCCS ,provides a powerful online CRM tool to supportyour customer relationship management strategy. Easy to deploy and customizable, PCCS-hosted Microsoft Dynamics® CRM service allows you to gather, in a single application, information from a variety of sources giving you a real-time global view of your business, from leads to after-sales.Key features include Sales process automation and management, Customer service automation, Organizing and coordinating marketing campaigns, Workflows & approvals, Reports and personal dashboards, Integration via web services & Mobile access.


Benefits of using PCCS-hosted Dynamic CRM

  • Enables confident decision-making Microsoft Dynamics enables smart, reliable, strategic and tactical decision-making at all levels of your organization.
  • Marketing improvement Your Marketing improves as Microsoft Dynamics CRM makes it easy to set up, manage, run, analyse, and refine campaigns. This in turn helps marketing staff get the best from their marketing spend, and improve campaign results
  • Enhanced customer experience Deliver consistent service, accurate issue resolution, and relevant communications by giving your service team access to needed information through a single user interface.
  • All information in one place Because Microsoft Dynamics CRM keeps all information in one place, there are no more silos of information – everyone has access to all the information they need and they work together more effectively.
  • Increase business efficiency: Having all customer interactions stored in Microsoft Dynamics CRM, combined with its range of tools and integration with Outlook you soon start to improve communications with your customers and increase general business efficiency.
  • Customized workspaces that allow users to create, save, and reuse favourite views of customer data without the distraction of unneeded information.
  • Great Mobile Support Great mobile support that helps enable field workers to get instant access to customer data from most popular portable devices including mobile phones with Web browsers, and laptops

Microsoft Dynamics CRM – available from PCCS with the below features:

Choose your Package

Access Rights

Storage Space

Email Router

Outlook CRM Toolbar

CRM Web Access

Customized Work Space

Workflow Tools

Sales Module

Marketing Module

Customer Service Modules

Reporting Tools

Multi-currency support

35+ languages supported

Hosted at Tier III Data Center in UAE

DigiCert SSL

Pricing (per user/month)

All services are charged on a monthly subscription basis
Professional

Online & Offline

20 GB

AED 275

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