Pacific Controls services integrate Power Plant equipment with its Galaxy 2021 Platform to facilitate 24 X 7 monitoring from Global Command and Control Centre. The Services identifies potential anomalies on a proactive basis and carry out remote fault detection and diagnostics. This helps minimize the risk of any performance degradation.
Pacific Controls’ engineering teams at Global Command Control Centre (GCCC) monitor the turbines and overall power plant performance through data streams in virtual real-time. The stored historical database enables comparison with the real-time data, which makes this system a very reliable and dynamic troubleshooting tool. The customers are given access to the monitoring system which is possible from anywhere and from any device. This unique feature avoids significant logistics issues while allowing the engineering teams to provide timely assistance and support. It has also increased our customers’ mobility and provided them peace of mind while away from their power plant.
Pacific Controls’ subject matter specialists compile a periodic report with recommendations for our customers. Such reports are discussed in regular monthly calls, which help enhance service to the customer.
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