Managed Services for the Elevators / Escalators Sector
Elevators and escalators are installed in a wide variety of buildings to transport both goods and people, notably in shopping malls, transport terminals and tall buildings. Breakdowns causes delays for passengers, reduce footfall for shops and can result in goods failing to be delivered on time. Monitoring and Control systems interfaces provided with elevators and escalators can be linked to a Pacific Controls IOT data panel in order to transfer data from proprietary systems at the site onto the IP network for transmission to a Central Command Control Center. This approach gathers real-time information to be collated on a cloud-computing platform and accessed from any location using any web-enabled device. The Service can facilitate predictive maintenance and reduced emergency call-outs.
Pacific Controls ICT Enabled Managed Services makes comprehensive data available about system performance facilitating preventive maintenance. The predictive capabilities of the Pacific Controls service can make breakdowns extremely rare, thereby reducing the cost of providing support services.
Key Benefits
Elevator and Escalator Suppliers:
- Ability to deliver higher value to customers in the form of proactive and predictive maintenance
- Wealth of real-time data available about the elevators and escalators and their patterns of use allows manufacturers to plan modernization programs for their customers – optimizing sales efforts based on data
- Rapid remote support with details available through Pacific Controls’ captured data over M2M
- Cost effective delivery of maintenance services
- Enhance the quality of their elevators and escalators based on detailed performance data that provides valuable input for product R & D.
Benefits for Owners of Elevators and Escalators:
- Higher uptimes at buildings, shopping Malls, airports and other critical locations
- Extend life of equipment
- Reduced cost of ownership due to efficient maintenance
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